Joseph Matthews Scorecards for Results: A Guide for Developing a Library Balanced
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Brand: Joseph Matthews
Barcode: 09781591586982
Country & language: United Kingdom · English
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A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 "Harvard Business Review" article and subsequently refined by them and others. This title not only explains the original model in terms librarians can relate to, but adapts it to better meet the needs of the library community. | Joseph Matthews Scorecards for Results: A Guide for Developing a Library Balanced
Check size, colour, pack contents and fit at the retailer. A matching barcode does not replace checking the exact variant.
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